Blue screen / random shut downs

[joe4holly]

I gotten 3 blue screens of death in 3 hours . + had loads more. Im taking It just needs a new install as some files are messed up ? I upgraded to i5 and 4 gigs of ram with a new motherboard so not sure it that :/

Code: Select all

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	2057

Additional information about the problem:
  BCCode:	a
  BCP1:	00000028
  BCP2:	00000002
  BCP3:	00000001
  BCP4:	828520E9
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\082110-15444-01.dmp
  C:\Users\Joe\AppData\Local\Temp\WER-22807-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

[Comadevil]

U didn't make a new Windows install after upgrading mobo and CPU??

Big fail, i would say

[joe4holly]

I did make a clean intall.... Shall I just use a other copy of win 7 and try again ?

[Comadevil]

U can try but i doubt that it is the problem.

Is the cooling of ur system good?
Did u check CPU's temp during working?
DO the crashes appear randomly or when the system is under heavy load?

How many weatts does ur power supply have? Which vendor?

[joe4holly]

[quote=""Comadevil""]U can try but i doubt that it is the problem.

Is the cooling of ur system good?
Did u check CPU's temp during working?
DO the crashes appear randomly or when the system is under heavy load?

How many weatts does ur power supply have? Which vendor?[/quote]


I have got front and back fan with stock cpu fan. I went to install a program to check my CPU temp , blue screen , went to try again and blue screen. Crashes happen randomly but more when system is running a few programs like aoe3 and firefox. I got 500w psu never had a problem with it.

This is what I got from novatech http://www.novatech.co.uk/novatech/prod ... 5764G.html

EDIT:


Not sure if that helps ?

[StrokeyBlofeld]

I'd be tempted to check that the cooler is on your cpu correctly, those temps are pretty high for an idle cpu.

[Comadevil]

For stock cooler those temps are ok

[Comadevil]

@joe:
Make a memtest
http://www.memtest.org/

and get the following information if it shuts down again
Example
Technical informations:
*** STOP: 0x0000008E (0xC0000005, 0x95A05CD6, 0x9C82F708, 0x00000000)
*** nvlddmkm.sys - Address 95A05CD6 base at 95A00000, DateStamp 47872aac

[jerom]

Does that blue screen of death say: "dumping physicall memory" since if that's the case I have that problem too occasionally.

[joe4holly]

I didnt get How to use memtest so I just turned off auto restart to get the error code.

*** STOP: 0x0000008e (0xc0000005, 0x9F0A2AD8, 0X913F1904, 0X00000000)

*** kerneld.wnt - Address 9F0A2AD8 base at 9FOA2000, DateStamp 42e505e2

[Comadevil]

This points to driver or hardware problems

Install the newest drivers or make a new CLEAN install, so don't make a install over the old installation

U can also analyze it more with
http://www.resplendence.com/download/wh ... dSetup.exe

Memtest
Download the ISO
http://www.memtest.org/download/4.10/me ... 10.iso.zip

Burn it on CD, put it into ur DVD drive and boot ur comp from DVD. Memtest will start automatically

[joe4holly]

Memtest gave me Pass with no errors.

With WHocrashed I found:

ntkrnlpa.exe -MEMORY_MANAGEMENT / POOL_CORRUPTION_IN_FILE_AREA / IRQL_NOT_LESS_OR_EQUAL

hardware_ram - MEMORY_MANAGEMENT

[Comadevil]

Well the whole thing points to RAM
Here are some things u can do

- Remove the ram and install it again
- increase timings in BIOS
- decrease speed of RAM in BIOS
- Let Memtest run a longer test over night
- remove one ram stick and see if the errors still occur, if they still occure remove the one left and install the other one

[joe4holly]

Got a new number on the blue screen

*** STOP: 0x0000000A (0x000000014, 0x00000002, 0x00000000,0x828a45f1

Firefox crashed had to log out and back in and then blue screen.

I still have to using xp/vista and testing the RAM. Or should I just take it back as they said it was tested ?

[Comadevil]

Points also to RAM

It seems it wasn't really tested.
I would contct ur seller and stating ur problem that everything points to RAM/Hardware.
Memtest overnight also helps.
This fast memtest doesn't always show all errors